Frequently asked questions

Clear, agreed answers on what SeenSearch does, how we charge, and whether we guarantee rankings.

Do you guarantee rankings? Specific rankings or AI recommendations cannot be honestly guaranteed. The monthly retainer is an ongoing cycle of exposure work, testing and further exposure; testing covers about 20 AI questions and about 20 Google keywords. Reports are delivered within 2 working days of an application.

The answers below follow the approved FAQ text. Matters that have not been decided (for example invoice names, payment accounts, or an official WhatsApp number) are not stated as fact.

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What does SeenSearch do?

Hello. This is 見搜 SeenSearch. We help companies that need stronger visibility and rankings on Google and in AI, in two ways:

① Website optimisation (one-off) — we revise your main service or product pages so people, Google and AI can all understand them.
② SEO / GEO visibility (monthly) — after website optimisation is complete, we continue month by month to build exposure on Google and across AI platforms, then test regularly, then continue exposure work based on the results.

Specific rankings or AI recommendations cannot be honestly guaranteed.

If you first want a free look at whether you appear at all, please leave your company name, website, industry and email on the application page.

What is GEO, and how is it different from traditional SEO?

In short:

  • SEO helps you be found in Google search results (clear pages, sound technical health, and content that matches the questions buyers search for).
  • GEO (Generative Engine Optimization / AI visibility) improves the chance that you are mentioned and described accurately in AI answers (for example when someone asks ChatGPT or Gemini “which company is good”).

SeenSearch does SEO and GEO together, because if AI is going to cite you, it often needs the same foundation as SEO: pages that can be read clearly, with consistent information.
We do not treat GEO as a magic file or a guaranteed listing. The core of the work is revising your main pages as a foundation, then continuing a monthly cycle of exposure, testing and further exposure — including regular tests of about 20 AI questions and about 20 Google keywords — and keeping brand and contact details consistent.

Is SEO outdated? Has AI replaced it?

It is still useful. Google itself has said that to appear in its AI overviews and AI features, a page first needs to be normally searchable (indexable, readable, and clearly written).

AI answers may reduce some clicks, but when buyers ask “which company is good” or “who is reliable”, they still look at whether you appear and whether the information is accurate.
That is why SeenSearch follows both Google Search and AI mentions. It is not a choice of one or the other.

What kinds of companies is SeenSearch a good fit for?

We currently focus on companies that need stronger visibility and rankings on Google and in AI answers (we do not limit this to one region):

  1. Local services (for example printing and signage, renovation, tutoring, neighbourhood clinics, and home or on-site services) — buyers often ask “which one nearby is good”.
  2. Professional services (for example independent insurance advisers, accounting or company-secretary firms, and dental or Chinese-medicine teams) — the value of each client is often high, and people typically ask AI or Google before they book.

We also look, case by case and without hard selling, at companies that want to be found by mainland or overseas buyers on Google and in AI.

If your visibility is low, decisions are relatively fast, and you want to see whether you appear in AI answers, the 20-question report is a good place to start.

Are there clients or situations you do not take on for now?

Yes. In these cases we will say so plainly and suggest you look for a better-fitting partner:

  • A brief that requires a guarantee of first place on Google, or a guarantee of appearing in ChatGPT or any other AI platform
  • Large enterprises or listed companies (SeenSearch does not currently have the capacity to take on that work)
  • Ecommerce / standalone online stores (on hold for now; the work is heavier, and we will revisit this once we have stable case studies)
  • Requests for black-hat tactics or large volumes of low-quality backlinks, or for misleading content
  • A scope well beyond SEO / GEO (for example building an entirely new large website, large video shoots, or running substantial paid advertising) — these are quoted separately or referred, and are not in the standard fees

If you are not sure whether this applies to you, leave your website and industry and we can use the 20-question report to help judge whether we are a fit.

How are you priced (① website optimisation / ② the monthly retainer)?

SeenSearch fees are set out clearly:

① Website optimisation (one-off, per page)
· Single page HK$980
· Standard 5-page package HK$4,480
· Extra pages HK$880 per page (after the 5-page package)
· Full-site health check HK$2,980 (if you then sign ①, at least the 5-page package, or ②, at least 3 months, within 30 days, the fee can be credited in full)

② SEO / GEO visibility (monthly)
· HK$3,980 per month
· Minimum term of 3 months
· Ongoing exposure work across platforms, then regular testing, then further exposure
· Testing covers about 20 AI questions and about 20 Google keywords
· A plain-language monthly report

An optional starting point: the 20-question AI report (free places, or HK$480, fully creditable if you sign within 30 days).

Specific rankings or AI recommendations cannot be honestly guaranteed. The signed quotation prevails. Many clients start by revising their five highest-value pages, then move to the retainer; if the site is already in good shape, you can go straight to ②.

How long before we see results?

It helps to separate two layers:

  1. What you can see immediately: for example the 20-question report (delivered within 2 working days of your application), and the improved clarity and consistency of pages after they have been revised — these are visible deliverables.
  2. The build-up of search and AI visibility: this usually takes time. In industry practice, many companies need about 3 months before more stable signals start to appear, and commercially meaningful enquiry growth often takes longer. That is why the ② retainer has a 3-month minimum. We suggest completing that term before deciding whether to renew.

We will not say “you will be on page one within a month”.
Each month we use the same set of about 20 AI questions and about 20 Google keywords to measure appearance rates, ranking positions and descriptions, so you can compare with the previous month and see whether there has been progress.

Is writing or publishing content included?

① Website optimisation includes revising the titles, explanations, FAQs, direct-answer sections, internal links and basic structure of your main service or product pages (priced per page).
② The monthly retainer is an exposure–test–exposure cycle, including on-page adjustments and content or FAQ follow-up as the plan requires, plus the monthly plain-language report. It does not mean unlimited new articles.

If you want two short articles or service FAQ expansions written every month, an optional add-on is available at +HK$980 per month. It is not required.
Substantial new content, professional photography or video, and full-site rebuilds are quoted separately and are not in the standard fees.

Is there a free assessment? What is the 20-question AI report, and how do I apply?

Yes, there is a starting offer: the 20-question AI report.

What it is: we use about 20 questions buyers actually ask, and sample whether you appear in ChatGPT, Gemini, Perplexity, Google AI Overviews, and also Doubao (豆包), DeepSeek and Yuanbao (元寶), how you are described, which competitors appear, and whether your information conflicts. Which tools we sample depends on whether your main customers are in mainland China or overseas. It includes 90-day priority recommendations.
What it is not: a full SEO audit. It is a one-off sampling report with recommendations, not a promise of rankings or AI recommendations.

Price:

  • Free (time-limited / for eligible applicants; weekly places are limited)
  • If free places are full, HK$480 (fully creditable if you sign ① or ② within 30 days)

To apply, please have ready: (1) company name, (2) website, (3) industry, and (4) your email. We deliver the report within 2 working days of your application. Please submit it on the application page.

How does a project start? What is the process?

The most common path has three steps:

Optional: the 20-question AI report (a starting point) → Do the pages need work first? → ① website optimisation (one-off, per page) → Once the site is in reasonable shape → ② SEO / GEO visibility (monthly, 3-month minimum)

Your situationSuggested next step
You have not done this before and want to see whether you appear in AI answersStart with the 20-question report
Your main pages are weak, messy or outdatedStart with ①, then move to ②
The site is already in good shape, and visibility is the weak pointYou can go straight to ②
What is the minimum contract, and how does payment work?
  • ① Website optimisation is a one-off project. A 50% deposit and 50% on acceptance can be arranged. It is not a monthly fee.
  • ② SEO / GEO is HK$3,980 a month, with a 3-month minimum. Search and AI visibility take time to build, so we suggest completing 3 months before deciding whether to renew.
  • The health check or paid report is charged per item. Where the rules are met, the fee can be credited if you sign within 30 days (there is no cash refund of any difference).

The actual payment method (for example FPS, bank transfer, or invoice name) will be set out in the quotation.

Can you guarantee rankings, or a place in ChatGPT or any other AI platform?

Specific rankings or AI recommendations cannot be honestly guaranteed.

No one controls search rankings or AI answers. We will not use claims such as “guaranteed first place” or “guaranteed to appear in ChatGPT or any other AI platform”.

The monthly retainer is an ongoing cycle of exposure work, testing and further exposure, with a plain-language report covering the work completed, the test results and the next month’s plan. Testing includes about 20 AI questions and about 20 Google keywords.

If you must have a “first-place guarantee”, we may not be the right fit.
If you want work you can see, compare and follow, we would be glad to talk.

How is this different from Google Ads only, or from web design only?

The roles are different, and they can sit side by side:

  • Advertising loses visibility when you stop spending. It suits a need for immediate traffic.
  • Web design makes a site look and work better, but that is not the same as ongoing search and AI visibility.
  • SeenSearch focuses on being found accurately in organic Google Search and in AI answers, and follows up through the report and the monthly retainer.

Ad media spend is not included in the SeenSearch retainer, and a large website rebuild is quoted separately. If you already have a design or ads partner, we can work alongside them; we do not have to replace them.

Can we work together if the company is not yet formally registered? Is SeenSearch “in preparation”?

I work in a professional capacity to help companies that need stronger visibility and rankings on Google and in AI, under the 見搜 SeenSearch brand.
The scope of work and fees will be set out clearly in the quotation or agreement. We do not use empty claims such as “guaranteed first place”.

Clients who have not yet registered a company are welcome to talk first (decisions are often made directly by the owner). Invoice and billing-name arrangements will be confirmed at the time of signing.

How can we contact you, and what details should we leave?

The best way to reach us is email [email protected]. You can also use the contact form. We will reply during business hours. You can also leave a LinkedIn comment or send a direct message with “report” or “pricing”.

To apply for the 20-question report, please have ready:

  1. Company name
  2. Website
  3. Industry (for example printing, insurance or a clinic)
  4. Your email

Optional, but helpful: one line on your main service, your service area, and any brand aliases or former names.

Is there a referral fee if I introduce a friend?

Thank you for thinking of referring someone. The most useful step right now is for your friend to leave a website and industry, so we can arrange a 20-question report within our capacity and see whether we are a fit.
We do have an internal plan for thanking introductions; the details will be those in writing at the time. Before you make an introduction, we can also help you with a simple line that does not require any knowledge of GEO.

Does the monthly fee include ad spend, a new website, or video production?

No.
Standard ① and ② do not include ad media spend (Google Ads and similar are quoted separately or referred), website rebuilds, or large photography or video shoots.
These items are described separately so the retainer scope stays clear.

My website is old or messy. What should I do first?

You can start, but we usually do not recommend going straight into the retainer while the site is still in poor shape.

A common path is:

  1. Start with the 20-question report to see the current picture; and/or
  2. A full-site health check at HK$2,980 (creditable later if you sign qualifying work); and/or
  3. Revise your five highest-value pages (HK$4,480), then move to the ② retainer.

The aim is clear pages and consistent information, so later visibility work has a foundation.

Do I have to sign a contract after the report?

No.
The 20-question report is there to help you see, in a short time, whether you appear today, which competitors appear, and whether it is better to revise the site first or go straight to the retainer.
You can take the report only and decide for yourself. We will give you two clear options (① or ②). We will not pressure you to sign.

If you used the paid report at HK$480 or the health check, the fee can be credited if you sign qualifying work within 30 days. If you buy only the report or check and do not sign, the fee is non-refundable and you keep the report.

Can I buy a one-off check or report without the monthly retainer?

Yes.

  • 20-question report: a free place, or HK$480
  • Full-site health check: HK$2,980 (a one-off report plus a priority fix list)

If you later decide to sign ① or ②, the fee can be credited within the stated period under the pricing rules. You can also choose not to sign, and you keep the report.
Ongoing visibility on Google and in AI does require the ② retainer, because that is the monthly cycle of exposure work, testing and further exposure.